Saturday, January 5, 2013

Impulsive? Online payments

To my memory it is the third time i did a payment in a hurry and regretted later that i shouldnt have, especially when there wasnt any real need of it. First was when i paid 10k to Airtel for my postpaid connection monthly bill, 10 times the original. Got the money later by DD though contacting cust care.  Happened years back, guess they luckily have the cap on payment these days. Second i remember was 6 months back, i bought a wrong  air ticket on my mobile. Had to cancel it with a penalty of 2.5 k. Third one happened today when i bought an online subscription on Vikatan, this i actually wanted a subscription that will let me read it through tablet/browser both but instead chose the one which will let me read through the browser only! :(. Have contacted the vikatan cust care to change the subscription, hope they would help.

Looking back, one thing common in all the instances is that, i had been kind of pre-occupied  mentally in all of them. Also, whenever it comes to online  payment, a sense of urgency gets unconsciously triggered in mind as i know that the payment window has session expiry. This sense of urgency or the impulsive behavior does not stop here with online payments for me, its a very natural thing for me and it takes control of me whenever am not in control ;-)

No comments: